HomeFixesHow to Fix TikTok Videos Not Playing or Loading Problem

How to Fix TikTok Videos Not Playing or Loading Problem



TikTok offers two ways for its users to enjoy the social media platform. One is by watching thousands of videos every day from various users all over the world. The second is by creating your own videos for others to watch and enjoy.

You can record any of your videos and upload them to TikTok. If you run out of ideas, you can do the TikTok challenges that are trending online. However, sometimes, you encounter a problem when you are using TikTok. Many users have reported that they encounter a problem when playing or loading TikTok videos.

Why Do TikTok Videos Not Playing?

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There are different reasons why your videos are not playing or loading on TikTok. It can be an issue with your network connection, an issue with TikTok servers or a problem with the app itself. You may also have issues in your device that may be causing the error.

How Do I Fix TikTok Videos Not Playing?

Even if you encounter the TikTok video problem, there are still ways on how you can fix the issue. Follow the solutions one at a time and check if the error still appears on the social media app.

Solution #1 – Refresh Your Network Connection

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  1. Close your TikTok app.
  2. Disconnect your WiFi. You may also want to turn off your router.
  3. Wait for at least 30 seconds.
  4. Turn your router on and connect to your WiFi.
  5. Now, launch your TikTok app.

Solution #2 – Clear the TikTok App Cache

Image / Windows Dispatch
  1. Navigate to the Settings of your device.
  2. Go to Apps.
  3. Select TikTok.
  4. Tap Force Stop.
  5. Tap Storage.
  6. Select Clear Cache.
  7. Restart your device.

Solution #3 – Allow Permission for TikTok

  1. Open the Settings of your device.
  2. Go to Apps.
  3. Select TikTok.
  4. Go to Data Usage.
  5. Look for Background data. Turn it on.

Solution #4 – Use a VPN Service

Using a reliable VPN service might do wonders in this type of TikTok video playback errors. Some users report positive feedback after installing a VPN server on their mobile phones and tablets. You can try it out and see if this method works for you as well.

Below are some of the most popular VPN service providers today. You can sign up for a free trial to check if their services are the right one for your current needs.

Solution #5 – Reinstall Your TikTok App

Credit: Windows Dispatch

If none of the solutions above work, uninstall your TikTok app according to your device. Go to the App Store or Google Play Store. Search for TikTok and install it.

Which of the solutions above help you fix the error? Let us know in the comments below.


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  1. None of them worked, and it’s super weird because my wifi and internet it strong as well as other apps work perfectly fine… is there anything else I could do??


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