Zoom is a video conferencing application that is used by millions of people worldwide for virtual meetings, webinars, and online classes. Ever since the pandemic, Zoom has practically become the defacto video conferencing application.
It helps that it’s an incredibly easy application to use, allowing practically anyone to get the hang of the tool and start using Zoom within minutes. However, sometimes users encounter issues while updating the Zoom application, and one of the most common errors that they face is the Zoom error code 10008, 10004, or 10002.
These errors can be quite frustrating to deal with, as they can prevent users from accessing the latest features and improvements in the Zoom application. So, how can you fix them?
How to Troubleshoot and Fix Zoom Failed Update Issue with Error Code 10008, 10004 or 10002
Error codes such as 10004, 10008 or 10002 when trying to update the application. These error codes indicate that update has failed, and it can be quite frustrating to deal with.
Thankfully, there are quite a few methods to fix this problem in Zoom, which we’ve compiled into some simple guides below. So, if you’re ready to start troubleshooting, let’s get right into it.
Run Zoom as Administrator
Running Zoom as an administrator can give it the necessary permissions to install updates correctly.
- Right click on the Zoom icon on your desktop.
- Select “Run as administrator.”
- If prompted, enter your administrator username and password.
- Try updating Zoom again to see if the error persists.
Clear the Zoom App Cache
- Close the Zoom application completely.
- Press the Windows key + R to open the Run dialog box.
- Type “%appdata%” (without the quotes) and press Enter.
- Locate the “Zoom” folder and delete it.
- Open the Zoom application and try updating again.
- Check and see if the errors persist.
Uninstall and Reinstall the Zoom App on your Device
- Close the Zoom application completely.
- Press the Windows key + R to open the Run dialog box.
- Type “appwiz.cpl” (without quotes) and press Enter.
- Locate Zoom in the list of installed applications and click on it.
- Click the “Uninstall” button and follow the prompts to remove Zoom from your computer.
- Download the latest version of Zoom from the official website and install it on your computer.
- Open the newly installed Zoom application and try updating again.
Use a VPN Server to Update Zoom
Sometimes, your Zoom update failed problems occur due to network connection issues. To fix this, you can try using a VPN to update Zoom.
- Make sure to select a reputable VPN service.
- Connect to a server location nearest to your region.
- Try updating Zoom again to see if the error persists.
Check out some of the free VPN services you can use.
In conclusion, encountering the Zoom error code 10008, 10002 or 10004 when updating the app can be frustrating, but it is usually fixable. Remember, always make sure that your internet connection is stable and that you have the necessary permissions to install updates.
We hope we managed to help you with updating Zoom, and for more guides and fixes like this, stay tuned!
