Some users have been complaining about the “Video Not Found” error on Disney Plus. The issue happens when they are trying to cast or mirror a Disney Plus video from their mobile phones, laptops or desktop computers to their TVs using the Google Chromecast device. Disney Plus is working fine on their devices, but when they try to watch a video on their TV, the error is displayed.
What is the Reason for the Chromecast Error Video Not Found?
It turns out that most users complaining about this error are using specific DNS or VPN service to stream Disney Plus. When you cast or mirror a video to your TV using Chromecast or possibly any other mirroring device, the error is being displayed. This is for the simplest reason that, Chromecast or your Smart TV should also be using a DNS server or VPN similar to your mobile phone or computer. If it is not, then the error comes up.
Why Do You Need to Use DNS Server or VPN to Stream Disney Plus?
Disney Plus is not available to most countries in the world. So, users in such places, resort to using a DNS or VPN service to be able to access Disney Plus.
Currently, Disney Plus is only available in United States, Canada, the Netherlands, Australia, New Zealand, United Kingdom, Germany, Italy, Austria, Switzerland, Ireland, Spain and recently in France.
Another reasons, why people use a VPN to stream Disney Plus is to get access to shows and movies that are restricted or are still not available for streaming in their own country.
How to Fix the Disney Plus Error on Chromecast: Video Not Found
The only solution to this error is to use a DNS or a VPN service for your Chromecast device. If you are not using one, there are a lot of companies out there offering this kind of service. All you have to do is google it and pick the best option for you. Some popular choices for most users are NordVPN, ExpressVPN, CyberGhost, IPVanish and Getflix.