HomeFixesHow to Fix Error Code DRMCDM78 when Streaming in Hulu

How to Fix Error Code DRMCDM78 when Streaming in Hulu

Author

Date

Hulu subscribers enjoy the benefit of watching their favorite live and on-demand shows and movies. On top of it, they have the option to add on their plans Disney, HBO, Cinemas, SHOWTIME, and STARZ. But, some users reported that they encounter the Hulu Error Code DRMCDM78. It comes with the message,

“Error playing video. We’re having trouble playing this video right now. If this problem persists, try restarting your device.”

The error is specifically experienced by people using Windows, Mac or Linux computers to stream Hulu content and shows. However, viewers using other devices to access Hulu might experience the same error.

Fixing Hulu Error Code DRMCDM78 when Streaming Content

Fixing-Hulu-Error-Code-DRMCDM78-when-Streaming-Content
Credit: Hulu

One of the reasons for the Hulu error code DRMCDM78 is the corrupted cached data. There may be temporary files that are causing the issue. Another is due to problems with the Hulu Server. If that is the case, you cannot do anything about it but wait.

Fortunately, there are ways on how you can fix the issue. Check out the solutions below.

Solution #1 – Verify Status of Hulu Servers

As indicated above, it can be a problem with the Hulu servers. You have to confirm first if this is the case. Go to their official social media accounts and see if there are announcements of their server status. You may also check the news on their website. If there is an issue with their server, you can wait for their next announcement that their servers are back in order.

Solution #2 – Clear the Cache

The cache in your device is helpful to help accelerate data recovery. But, a lot of stored data can cause errors.

Clear the Cache Via Browser

Firefox

  • Launch the History page.
  • Go to Clear Recent History
  • Set the Time Range to Everything.
  • Check the Cache box option.
  • Click Clear Now.
  • Restart your browser.

Chrome

  • Click the three-dotted icon on the upper right side.
  • Select More Tools.
  • Go to Clear browsing data.
  • Set the Time Range to All Time.
  • Check the Cookies and other site data and Cached images and files.
  • Click Clear Data.
How-to-Clear-Cache-and-Cookies-on-Google-Chrome
Image / Windows Dispatch

Safari

  • Click the Safari option.
  • Go to Preferences.
  • Navigate to the Privacy tab.
  • Click Manage Website Data.
  • Select Remove All.
  • Confirm by clicking Remove Now.

Edge

  • Click the three horizontal lines icon.
  • Go to History.
  • Click Clear History.
  • Check the Cookies and saved website data and Cached data and files.
  • Click Clear.

Clear the Cache Via Android Device

  • Launch the Settings menu.
  • Go to Apps.
  • Look for Hulu.
  • Tap Storage.
  • Tap Clear Cache.

Clear the Cache Via iOS Device

If you are using an iOS device, you will need to delete the app first. Long press the Hulu app and click the X on the top. Now, go to the App Store and reinstall the app.

Solution #3 – Power Cycle Your Device

Power-Cycle-Your-Device-Unplug
Credit: Andriikoval/Freepik
  • Turn off your device.
  • Unplug all devices, including your router and modem.
  • Wait for at least 1 minute.
  • Plug your router and modem back in.
  • After connecting to the Internet, turn off your device.
  • Launch Hulu and check if the issue is still there.

Solution #4 – Update Your Browser

You may have missed out on updates for your browser. To download updates, go to the About page of your browser and select Check for Updates.

Solution #5 – Update Your Hulu App

If you are using the Hulu app, update it by going to the Google Play Store or the App Store. Search for Hulu and install available updates.

Was the article helpful? Let us know in the comments below.

Related

More From

Fix Adobe Acrobat Reader Cannot Open PDF Files in Windows 10

Sending a PDF file enables us to transfer a document without the risk of other users altering the original data structure. It retains the...

How to Clear your HBO Max Continue Watching List

HBO Max keeps a record of your recent viewing activities. Just like the other streaming service providers such as Netflix and Disney Plus, this...

How to Fix Zoom Server Connection Error Code 104101, 104103 or 104114

Seeing error codes 104101, 104103, or 104114 when you try to connect on Zoom on Windows 10 computer would only mean there is a...

How to Fix Hulu Error Code P-TS207

Seeing an error when you access Hulu to stream your favorite TV shows is nothing new to its users. In fact, a lot of...

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Recent Articles

Stay Connected

Trending